Survey Results

2015 1st QUARTER OFFICE

Each year, the Associated Internists survey patients engagement to help obtain results on patient care service. These survey results help our practice assess our patient visits so we can improve patient outcomes more throughly.

1 = POOR          2 = FAIR          3 = GOOD          4 = EXCELLENT

EASE OF GETTING CARE

We strive to provide the best patient care.

Ability to schedule a timely appointment = 3.82
Hours office is open = 3.57
Convenience of office’s location = 3.57
Prompt call returns = 3.01

WAIT TIME

You're time is valuable to us.

Time in waiting room = 2.96
Time in exam room = 3.22
Waiting for tests to be performed = 3.35
Waiting for test results = 3.1

FACILITY

Stay comfortable during your visit.

Neat and clean building = 3.72
Ease of finding where to go = 3.69
Comfort and Safety while waiting = 3.72
Privacy = 3.75

PROVIDER

Quality service just for you.

Listens to you = 3.74
Takes enough time with you = 3.7
Explains what you want to know = 3.72
Gives you good advice and treatment = 3.73
Nurses and Medical Assistabcts = 3.48
Friendly and helpful to you = 3.67
Answers your questions = 3.69

OTHER STAFF

Let us know what we can do for you.

Friendly and helpful to you = 3.56
Answers your questions = 3.54

COORDINATION OF CARE

Understanding your health care needs.

Informed on referrals to specialists = 3.53
Explanation of changes in medications = 3.74
Explanation of lab test or imaging results = 3.5

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